Update - During the weekend and early Monday CET there have been some continued delays in background processes.
A temporary fix is now in place, and we are continuously monitoring the performance.
Apr 22, 2024 - 15:58 CEST
Monitoring - Between 7am and 9:30am UTC we have been experiencing intermittent delays both in user actions and background processing, as well as increased error rates. We are monitoring the situation and taking steps to ensure service availability is maintained.
Apr 20, 2024 - 11:37 CEST
Inspera Assessment - Admin
Operational
Inspera Assessment - Student
?
Operational
Candidate Monitoring
Operational
External Test Synchronization
Operational
External User Synchronization/Import
Operational
Spellchecker Service
?
Operational
PDF Service
?
Operational
Plagiarism Check
?
Operational
SSO Login
Operational
Inspera Assessment Help Center
Operational
Inspera Open APIs
Operational
90 days ago
99.99
% uptime
Today
Email sending
Operational
LTI Integration
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The incident is now resolved and all pending submissions are processed.
Apr 19, 16:44 CEST
Investigating -
For tests with auto submission enabled, we are currently seeing delays for 1-2 hours before candidate responses are submitted after the test has ended.
Impact: - Candidates will not see the test as submitted in their Dashboard during this time - Graders will not have a complete candidate list until all submissions have been processed
Submission content is not affected, the delay only applies to the auto submit function. Candidates will not be able to continue the test after it has ended even if the submission is delayed.
We are investigating the issue, and a new update will be posted as soon as we know more.
Apr 19, 16:11 CEST