All Systems Operational
Uptime over the past 90 days. View historical uptime.
Inspera Assessment - Admin Operational
Inspera Assessment - Student ? Operational
Candidate Monitoring ? Operational
External Test Synchronization Operational
External User Synchronization/Import Operational
Spellchecker Service ? Operational
PDF Service ? Operational
Plagiarism Check ? Operational
SSO Login Operational
Inspera Assessment Service Desk Operational
Inspera Open APIs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Release May 3rd May 3, 22:00 - May 4, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:34 CET
Release June 7th Jun 7, 22:00 - Jun 8, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:34 CET
Release July 5th Jul 5, 22:00 - Jul 6, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:34 CET
Release August 2nd Aug 2, 22:00 - Aug 3, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:35 CET
Release September 6th Sep 6, 22:00 - Sep 7, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:36 CET
Release October 4th Oct 4, 22:00 - Oct 5, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:36 CET
Release November 1st Nov 1, 22:00 - Nov 2, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:37 CET
Release December 6th Dec 6, 22:00 - Dec 7, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 09:37 CET
System Metrics Month Week Day
Uptime
Fetching
Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019
Error when opening tests
Resolved - This incident has been resolved.
Apr 16, 11:53 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 09:12 CEST
Identified - We have identified and tested a fix for the issue.

There is going to be a hotfix later tonight to solve the issue.
Apr 15, 16:43 CEST
Update - The issue is related to the beta testing of grading 2.0 and has no functional impact.
We aim to fix the issue today.
Apr 15, 13:36 CEST
Investigating - Some users are currently getting an unknown error when opening a test from deliver. It can affect any user who has access to the deliver tab. A pink information box at the top will display the error message for the users who experience the issue. It will not have a negative impact on the user and can be ignored.

We are currently investigating the issue.
Apr 15, 11:20 CEST
Apr 14, 2019

No incidents reported.

Apr 13, 2019
Release April 5th [postponed to April 12th]
Completed - The scheduled maintenance has been completed.
Apr 13, 02:35 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 12, 23:39 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 5, 19:07 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 09:32 CET
Apr 11, 2019

No incidents reported.

Apr 10, 2019
Instability in displaying marks and grades
Resolved - This incident has been resolved. Additional information will be available in incident report.
Apr 10, 09:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 22:11 CEST
Update - We are making progress in establishing a permanent solution to the issue, and are planning to release a fix by the end of the weekend.

Our investigations into potential negative consequences caused by the issue will continue.

Please continue referring to the Inspera Service Desk in case of any inconsistencies.
Apr 5, 16:37 CEST
Identified - The root cause has been identified and we are working on establishing a permanent solution to prevent this issue from occuring in the future.

All reported cases have been resolved.

We are continuing our investigations into potential negative consequences the issue may have caused our customers.

Please continue referring to the Inspera Service Desk in case of any inconsistencies.
Apr 4, 16:17 CEST
Update - We are still investigating the issue, but have so far been unsuccessful in finding the root cause. Additional diagnostic tools have been deployed in order to gain further insight into the matters.
Apr 3, 17:46 CEST
Update - The root cause of the issue has still not been found but we are continuing our investigation with full force.

The number of occurrences is low and there are no observations indicating growing numbers.

We have not found that data has been lost, only that marks and grades may be displayed incorrectly.
Apr 3, 12:46 CEST
Update - We are continuing to investigate this issue with top priority. We have not yet identified the root cause but he issue is only affecting a small subset of tests.
Please contact support if you experience any issues with either listing of grades or approving of final grades.
Apr 2, 16:28 CEST
Investigating - We have noticed instability in displaying marks and grades on some tests. Marks and grades are being stored correctly, but not being displayed correctly for all users (graders and planners). We are investigating the cause and working on a fix.

The effects of this are that grades and marks can appear missing, approval of final grades result in a server error, and grading protocol can be missing grades.
Grades and marks are still stored, this only affects the display of information.
Apr 1, 16:42 CEST
Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

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