Issue with sending messages to candidates

Incident Report for Inspera

Resolved

This incident has been resolved.
Posted May 14, 2020 - 00:09 CEST

Identified

We have identified an issue with sending messages to candidates from the Monitor tool. This applies if you use the "Send message to all" option. The result is that only a few candidates (up to 20) will receive the message and the rest will not be delivered.

We are working on a fix for this issue and expect it to be solved later this evening.

Sending message to individual candidates is not affected.
Posted May 13, 2020 - 15:58 CEST
This incident affected: Inspera Assessment - Student and Candidate Monitoring.