Intermittent delays and increased error rates
Update - During the weekend and early Monday CET there have been some continued delays in background processes.

A temporary fix is now in place, and we are continuously monitoring the performance.
Apr 22, 2024 - 15:58 CEST
Monitoring - Between 7am and 9:30am UTC we have been experiencing intermittent delays both in user actions and background processing, as well as increased error rates. We are monitoring the situation and taking steps to ensure service availability is maintained.
Apr 20, 2024 - 11:37 CEST
Uptime over the past 90 days. View historical uptime.
Inspera Assessment - Admin Operational
Inspera Assessment - Student ? Operational
Candidate Monitoring Operational
External Test Synchronization Operational
External User Synchronization/Import Operational
Spellchecker Service ? Operational
PDF Service ? Operational
Plagiarism Check ? Operational
SSO Login Operational
Inspera Assessment Help Center Operational
Inspera Open APIs Operational
90 days ago
99.99 % uptime
Today
Email sending Operational
LTI Integration Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 25, 2024
Partial service outage
Resolved - This incident has been resolved.
Apr 25, 08:34 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 19:31 CEST
Investigating - We are currently investigating this issue.
Apr 24, 19:19 CEST
Apr 24, 2024
Apr 23, 2024
SSO log in issues
Resolved - The issue was quickly identified and is now resolved.
Apr 23, 15:41 CEST
Investigating - We have identified an issue affecting SSO login for student and admin users. We are investigating the issue.
Apr 23, 15:38 CEST
Apr 22, 2024

Unresolved incident: Intermittent delays and increased error rates.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Apr 19, 2024
Tests with auto submit enabled - submissions are delayed
Resolved - The incident is now resolved and all pending submissions are processed.
Apr 19, 16:44 CEST
Investigating - For tests with auto submission enabled, we are currently seeing delays for 1-2 hours before candidate responses are submitted after the test has ended.

Impact:
- Candidates will not see the test as submitted in their Dashboard during this time
- Graders will not have a complete candidate list until all submissions have been processed

Submission content is not affected, the delay only applies to the auto submit function.
Candidates will not be able to continue the test after it has ended even if the submission is delayed.

We are investigating the issue, and a new update will be posted as soon as we know more.
Apr 19, 16:11 CEST
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Norwegian customers: SSO log in issues
Resolved - An issue affecting Norwegian customers SSO login such as Feide and ID-Porten has been resolved.

A number of users may have had a new user created after logging in. Logging out and back in again should resolve this issue
Apr 17, 11:45 CEST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

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