Resolved -
The error message has been removed, and the issue is now resolved.
Note: For candidates who entered a test before the issue was resolved, they would still get the error when they go to dashboard. The next time they enter a test, the fix will take effect for them as well.
Nov 11, 13:48 CET
Identified -
We have identified the issue and are working on a fix to remove the error message. The error message displays whenever a candidate navigates to the dashboard- also on tests not using auto submission, when a candidate selects to go to Dashboard via the menu. This still does not affect the submissions
Nov 11, 10:58 CET
Investigating -
Candidates who on the submission page click to submit and return to Dashboard, will get an error message saying they should contact an invigilator.
The error message can be ignored, and this is not affecting the candidates submissions.
We are working on a fix.
Nov 11, 10:29 CET