Identified - We have received reports that all Safe Exam Browser versions for Windows that are currently supported by Inspera may be incompatible with the Windows 11 24H2 update.

This incompatibility is resolved in version 3.8.0 of Safe Exam Browser for Windows, and we are working on getting this version approved for use with Inspera Assessment as soon as possible.

There are no known workarounds for this.
If possible, and if necessary, we suggest postponing the 24H2 update for Windows 11.

A progress update will be posted as soon as we have more information, or latest by 14:00 (UTC+2) on Wednesday October 23rd.

Oct 22, 2024 - 16:11 CEST
Inspera Assessment - Admin Operational
Inspera Assessment - Student ? Degraded Performance
Candidate Monitoring Operational
External Test Synchronization Operational
External User Synchronization/Import Operational
Spellchecker Service ? Operational
PDF Service ? Operational
Plagiarism Check ? Operational
SSO Login Operational
Inspera Assessment Help Center Operational
Inspera Open APIs Operational
90 days ago
100.0 % uptime
Today
Email sending Operational
LTI Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2024

Unresolved incident: Safe Exam Browser incompatibility with Windows 11 24H2 update.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Resolved - The issue is resolved. SSO login is now working on all servers again since 12:06 UTC.
Oct 15, 14:24 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 15, 13:59 CEST
Investigating - We have identified an issue affecting SSO login for student and admin users. If the login fail, you can try again. The issue will only occur on specific servers. We are expecting the issue to be resolved by 12:10 UTC today.
Oct 15, 13:59 CEST
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.