A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2021 - 13:51 CET
The anti plagiarism service is restored and the queue is being processed.
Please note that the reports are still delayed while the queue is being processed. We are monitoring the service, and we will add a final update when the processing is completed.
Posted Mar 12, 2021 - 13:50 CET
The delayed E-mail notifications and webhooks from last night are now processed.
A fix for the anti plagiarism issue is underway, and we will add another update as soon as the service is available again. If you are missing plagiarism reports, the fix will include making these available automatically.
Posted Mar 12, 2021 - 11:34 CET
We have identified an issue with one of our servers, and this affects the following:
- E-mail notifications - Webhooks - Anti plagiarism service
Anti plagiarism service is temporarily disabled. Once the issue is resolved, we will resume the service, and all submissions that are in queue will be processed normally.
E-mail notifications and webhooks from last night may be delayed, andt will be processed one the issue is resolved. New events are not affected.
We expect the issue to be resolved shortly, and we will update this incident as soon as possible.
Posted Mar 12, 2021 - 09:57 CET
This incident affected: Inspera Assessment - Admin and Plagiarism Check.