Norwegian customers: FS synchronization fails for non-anonymous tests

Incident Report for Inspera

Resolved

The issue is fixed.
Posted Aug 07, 2024 - 17:37 CEST

Identified

The issue has been identified and we are working on a fix.
Posted Aug 07, 2024 - 14:22 CEST

Investigating

There is an issue with FS synchronization for non-anonymous tests created earlier than August 7th 2024. The integration sync fails with the message “Errors occurred during sync with external system” and under “Show details”: “Candidate ID already in use (XXX)”. We are investigating the issue.
Posted Aug 07, 2024 - 13:34 CEST
This incident affected: External Test Synchronization.