We have recently identified, and resolved an issue affecting both admin and student users today, May 14th between 14:50 and 15:05 CET.
The impact of the incident includes the following: - admin users would experience issues if they tried to preview questions, question sets and/or tests.
- student users would not be able to start tests within the specified time interval. After the incident was resolved they would be able to enter the test as normal.
- students starting up tests in Safe Exam Browser (SEB) needed to exit SEB completely, before being able to start the test.