The queue handling the candidate indexing in Monitor and Deliver is now back to normal after a fix we have done. The statuses are now updated and working as expected. We are monitoring the status.
Posted Jan 02, 2026 - 14:00 CET
Investigating
We are currently experiencing an issue causing delays in the monitor module. The issue affects users with user role planner, invigilator and/or chief invigilator.
The impact of the incident currently includes: - Candidates that have submitted during this incident are not updated to the Submitted status in Monitor. Also other statuses in Monitor are delayed. - The last saved timestamp is delayed.
The incident does not affect candidates currently in ongoing tests, and they can continue their tests as normal.
We are investigating the issue and a new update will be posted as soon as we know more.