Proctoring events unavailable

Incident Report for Inspera

Resolved

This incident has been resolved.

Please Note:
Customers with recordings in said interval will be informed directly once those recordings have been processed.
Posted Dec 21, 2025 - 08:46 CET

Identified

Inpspera functionality for updating of IRP events is back online.
However, the team needs to re-process events that happened between 13:59 UTC on 18/12/2025 and 18:20 UTC today 20/12/2025.
We will provide an updated timeline on when this will be completed later.
Posted Dec 20, 2025 - 20:07 CET

Investigating

We are currently investigating an issue related to Inspera Resilience Proctoring(IRP). Currently, some proctoring events, related to camera and microphone are not showing. We will post an update as soon as we have more information.
Posted Dec 20, 2025 - 15:05 CET
This incident affected: Candidate Monitoring.